Frequently Asked Questions

Who do I speak to if I have questions concerning my curfew and evening accountability record?

Talk with Dean Lashley. She works most afternoons as well as Monday night.

Who do I speak to if I have questions concerning my chapel and residence hall co-curricular attendance record?

Talk with Dean Langdon. She works most afternoons as well as Thursday night.

My neighbors are noisy and disturbing my sleep & study. What can I do?

Your first step is to talk with your neighbors yourself. If this does not work, contact your RA for assistance. If you are unable to find your RA at the time of the disturbance, please contact the West Desk so another staff member can intervene on your behalf.

Please feel free to share your concern about an incident at any time with Dean Ruehle by emailing her at [email protected]. Please include details of the incident (i.e. location, time, and what you’ve done to address it so far) so that we can provide extra staffing on your hall should these incidents create a pattern of disturbance.

My roommate and I aren’t getting along. What should I do? Your first step is to talk things over with your RA. She will arrange a mediation between you and your roommate. If the problem is still not resolved, you need to talk with Dean Ruehle. She works most mornings as well as Wednesday night.

Whenever I go to see the dean that I need to see, she’s not there! How do I contact her?

Each Lamson dean is committed to responding to your messages via phone, email, or notes on her office door. Please leave her a message that you are trying to talk with her. In addition, it would be wise to check the on-duty schedule to make sure you don’t miss her. Besides her morning or afternoon shift, each dean works one late night a week. f your daytime schedule conflicts with her on-duty schedule, you may want to make sure to see her the night she works.

I’m sick and missing class/work appointments. How do I get an excuse?

You should first check your teachers’ attendance policy and/or contact your teacher yourself. If a written excuse is needed, you must contact the University Medical Center in order to see a medical professional who will then deter- mine the length of excuse needed. Please note, you are not charged any additional fees for a doctor consult at our University Medical Center. It is included in your rent package. Additionally, they will arrange transportation for you if you let them know you need it when you call to make an appointment.

I need something repaired in my room. What do I do?

Repair requests are available and can be turned in at West Desk. Our Maintenance Supervisor, Harold Schmidt, collects these several times a day. f you find that the problem is not resolved in a timely or appropriate manner, you may contact Mr. Schmidt at ext.6528 or Dean Burrill at ext.6601.

I have compliments/concerns about the cleanliness of Lamson. Who do I contact?

Feel free to talk with any of the housekeeping staff to share your appreciation. Concerns may be addressed to our Custodial Supervisor, Griselda Guzman, at ext.6698 or Dean Burrill at ext.6601.

What do I do if I have questions or concerns about my mail delivery service and/or the service I am receiving at the Lamson desk?

Talk with Dean Ruehle. She works most mornings as well as Wednesday night.

How do I get involved in Lamson Hall programs?

We welcome your ideas and involvement in all areas of Lamson Hall Life!

If you’d like to get involved in our women’s club, Kappa Phi Gamma, contact Dean Langdon.